Shipping and Delivery

We strive to deliver your orders with the best level of service, while ensuring the safety and quality of the products.

1. Delivery areas

We provide shipping and delivery services within the Sultanate of Oman, and delivery to other areas may be made according to prior agreement with the customer.

2. Order processing

The order is prepared after it has been confirmed with the customer and all order details have been verified before the shipping process begins.

3. Order Confirmation

After completing your order through the website, a customer service representative will contact you to confirm the order details. Such as price, quantity, and delivery information.

4. Shipping fees

The customer is informed of the shipping fees – if any – during communication and before the delivery process is carried out.

5. Payment method

Payment is made according to the method agreed upon with the customer, including payment upon receipt unless otherwise agreed.

6. Receipt

Please ensure the delivery information provided when ordering is correct. The customer is responsible for any errors in the delivery details. The order will be received at the agreed-upon location.

7. Cases of impossibility

If the order cannot be delivered due to the customer's unavailability or incorrect data entry, The customer will be contacted to rearrange the order as needed.

8. Communication

If you have any questions regarding shipping and delivery, you can contact us through the page. Contact us .